Wireless Customer Support Engineer (French Speakers Only) - Huawei Technologies Co., Ltd. March 06, 2015 at 02:00AM

Wireless Customer Support Engineer (French Speakers Only) - Huawei Technologies Co., Ltd. March 06, 2015 at 02:00AM

Wireless Customer Support Engineer (French Speakers Only) - Huawei Technologies Co., Ltd.

- Responsible for Handle Customer Requests from Middle east and Africa regions

- Responsible for Handle WCDMA and M2000 problems

- Troubleshooting and handling customer requests according to Egypt TAC workflow and regulations

- Accept Customer Request, Respond & resolve them quickly & effectively according to SLA.

- Support Projects Inside/outside Egypt.

- Support of remote upgrade & Health Check.

- Working in shifts if needed.

- Share the team in meetings /Presentations within the TAC organization to provide technical perspective of Wireless Product line.


Job Details






















Date Posted: 2013-09-09
Job Location: Cairo, Egypt
Job Role: Engineering
Company Industry: Telecommunications


Preferred Candidate














Career Level: Entry Level
Degree: Bachelor's degree / higher diploma


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March 06, 2015 at 02:00AM

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