School Examinations Manager - British Council Egypt March 06, 2023 at 02:00AM

School Examinations Manager - British Council Egypt March 06, 2023 at 02:00AM

School Examinations Manager - British Council Egypt

Accountabilities, responsibilities and main duties:

(including people management and finance)

To provide operational delivery of school and other agreed qualifications and services in Egypt in liaison with Senior Examinations Manager, Regional Examinations Manager and corporate objectives.

Delivery meets Examinations Qulaity Standards and Awarding Body standards

Volume and income targets agreed with SEM. Performance against targets monitored and reported in a timely fashion (minimum once per month to coincide with BRMF process)

System devised and managed for collection of examinations customer satisfaction data. Data fed through to Scorecard and Storyboard processes

Relevant business and financial targets are met

To ensure highest standards of customer service, and in liaison with SEM & BDM to investigate customer needs and formulate innovative means of meeting customer requirements.

Compliance with Examinations Qulaity Standards and global Customer Services standards

Awarding Body materials and services available as required

Local support events discussed and agreed with Awarding Bodies; events delivered according to standards and within agreed budgets

Plans drawn up in conjunction with Teaching Centre, KIS and Education UK

Scorecard targets are met

Awarding Body feedback is exemplary

To explore opportunities for development of school and other relevant business areas, to liaise with BDM to produce relevant competitor and market reports, and in conjunction with SEM and BDM produce development plan for school qualifications businessProvides a professional and efficient image of British Council (e.g. through training / support events).

Growth targets are met; compliance with Exams Marketing Action Plan

Market reports and development plans produced to agreed deadlines and standards

Innovative solutions are implemented to develop business potential

To oversee relevant budgets, ensure financial targets are met, ensure compliance with corporate financial standards, and implement control mechanisms to ensure security and compliance with all financial processes.

All corporate standards are met

Reporting on targets is accurate and to deadlines

Awarding Body standards are met

Income reconciliations produced to deadlines and in accordance with Essential Finance guidelines

All Cash Analyses accurate and on time

To line manage Examinations Services staff as agreed, ensuring outcomes are achieved and targets and standards met.

Deliverables agreed and followed up, performance management procedures and training plans completed to local deadlines

Compliance with corporate guidelines, British Council values, and with legislation or other external requirements

Job Details

Date Posted: 2013-09-17
Job Location: Cairo, Egypt
Job Role: Management
Company Industry: Education, Training, and Library

Preferred Candidate

Career Level: Management

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March 06, 2023 at 02:00AM

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