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MENA IELTS Academic Manager - British Council Egypt March 05, 2017 at 02:00AM


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MENA IELTS Academic Manager - British Council Egypt

To act as the Subject Matter Expert in support of all MENA Region IELTS marketing, customer service and digital / face to face briefing and preparation services.

To research, evaluate and develop models of delivering enhanced support to meet needs of IELTS customers in order to pre-empt competitor activity, strengthen our unique market positioning as providers of both the IELTS test and high quality preparation support, and employ a content marketing approach to reinforce awareness and encourage loyalty and positive word of mouth.

To develop and manage delivery of IELTS learning counseling, information, and support to IELTS candidates, and assist customer service provision and development of promotional content development for IELTS candidates and those who influence IELTS candidates.

The project will deliver virtually across the MENA region. This will involve working with colleagues and candidates across MENA to help candidates achieve their desired IELTS results.

We focus on providing access to high quality UK qualifications to customers in MENA, and support candidates in achieving their potential. MENA examinations work encompasses English products such as IELTS, Aptis, and Cambridge, school exams, and a wide range of academic and professional qualifications.



This is a new post intended to support a number of initiatives under one umbrella project that, includes large scale Regional promotional campaigns managed by an external agencies, as well as the integration of Exams services with English products such as preparation courses, online courses and English for Education Systems projects.



The project will make use of existing global support resources, in addition to new resources where gaps exist for candidates in the MENA region, and ensure development of a front-end subscription service to obtain candidate data. Existing IELTS background and candidate support content will be sourced, and new content developed, to create an innovative digital content service which will be disseminated to candidates and influencers at different stages of their journey.


Job Details


























Date Posted: 2013-09-11
Job Location: Cairo, Egypt
Job Role: Other
Company Industry: Education, Training, and Library
Joining Date: 2013-10-01


Preferred Candidate










Career Level: Mid Career


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March 05, 2017 at 02:00AM

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