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Core Network Customer Support Engineer (French Speakers Only) - Huawei Technologies Co., Ltd. March 06, 2015 at 02:00AM


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Core Network Customer Support Engineer (French Speakers Only) - Huawei Technologies Co., Ltd.

- Works as Core Network customer support engineer CSE in Egypt Technical Assistance Center (Egypt TAC).

- Handle Customer Requests related to Core Network Product Line

- Troubleshooting and handling customer requests according to Arabic TAC workflow and regulations.

- Accept Customer Request, Respond & resolve them quickly & effectively according to SLA.

- Working in shifts if needed.

- Support of remote upgrade & Health Check.

- If assigned, participate in Projects & acceptance testing Inside/outside Egypt

- Participate in meetings /Presentations within the TAC organization to provide technical perspective of Core Network Product line.

- If assigned, provide Technical Supervision/tutoring for staff.


Job Details






















Date Posted: 2013-09-09
Job Location: Cairo, Egypt
Job Role: Engineering
Company Industry: Telecommunications


Preferred Candidate














Career Level: Entry Level
Degree: Bachelor's degree / higher diploma


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March 06, 2015 at 02:00AM

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