International Account Advisor July 19, 2013 at 09:55AM

International Account Advisor July 19, 2013 at 09:55AM

Vodafone - Egypt - Jobbeschreibung: International Accounts Advisor / German Account Work Location: Sixth of October-Maadi Employment type: full time-permanent or Part-time Shift Based: Yes Role Purpose: • Own and manage the client relationship: resolving calls efficiently and effectively. • Ensure service level agreements are met and maintained. • Work as part of a team to ensure offering world-class Customer Service at all times. • Be proactive in regards to the improvement of processes and procedures. • Communicate positively with all involved parties in order to facilitate customer’s reception of the expected distinguished service. • Accuracy in handling all assigned tasks. • Attendance and punctuality. Technical Skills/Professional Expertise: • Fluent German. • Strong verbal communication skills. • Demonstrates a positive, enthusiastic, friendly attitude. • 9 hour shift during the day starting from 9:00 am till 10:00 pm including 1 hour break. • Proficiency in using MS Office application. Arbeitsver... - Permanent - Full-time


July 19, 2013 at 09:55AM

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