Customer Service Representative / Receptionist July 22, 2013 at 09:48AM

Customer Service Representative / Receptionist July 22, 2013 at 09:48AM

Cairo - Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; replies customers' calls, inquiries and complains, maintaining great customer visit experience. Job Duties: • Deliver excellent customer service, at all times • Deal with all inquiries in a professional manner, in person, on the telephone or via e-mail. • Keep up to date with current promotions, products' features and pricing, to provide information to guests, on request. • Collect Customers' information by filling the contact form. • Applying surveys as per marketing department requests. • Fulfill all reasonable requests from guests to ensure their comfort and satisfaction. • Replying customer inquiries and complains, taking notes and direct them to the responsible person. • Provide weekly report with all customers' comments, inquiries or complains. • Report any maintenance issues immediately to store manager. • Maintains presentable and clean reception area by comp... - Permanent - Full-time



careerjet

July 22, 2013 at 09:48AM

jobs, employment in Egypt - Careerjet http://jobviewtrack.com/en-us/job-1919412c1c5556581441/afc87247dbb0fb7d036864df6d5259e8.html?affid=5b0fcc2a7e519f175ea3ed077ac27ba9

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