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CRM Specialist


شير غير مستقبل حد

-Build and maintain an in-depth knowledge of Dynamics CRM system BOTH (functional & technical), users, data, interfaces and capabilities. -Serve as a Subject Matter Expert for Dynamics CRM system BOTH (functional & technical), answering any questions on technical specifications, design, functionality, capability, and other relevant dimensions. -Develop and maintain up-to-date system documentation, architecture maps, specifications and manuals for assigned systems. -Participate in any discussions regarding the development of assigned systems or related report development, including design activities (within a project) and assist in the identification and delivery of fixes or solutions for system issues or problems. -Perform regular test for the CRM production environment availability -Monitor and review access logs from time to time and raise alarms for any access violations or attempts -Perform maintenance of all applications, updates of anti-virus, patches, database integrity and data validation tests -Perform rigorous testing when a CRM production application changes due to program code changes, new version availability and/or data restoration in pre-production environment. •Ensure regular communication with CRM Application vendors to plan maintenance and upgrade release as well as coordinate their work from remote or on-site, if required for maintenance or upgrade on the CRM production systems. - Develop on-demand ad-hoc reports and workflows


Job Details


























Date Posted: 2013-06-25
Job Location: Cairo, Egypt
Job Role: Technology/IT
Company Industry: Advertising; Journalism
Joining Date: 2013-07-30


Preferred Candidate


















Career Level: Management
Gender: Male
Degree: Bachelor's degree / higher diploma


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June 25, 2013 at 12:15PM


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